What are my options for paying my rent?

You can pay for your rent with ACH, check, money order, or debit/credit card, via Henri, our resident portal.


Am I required to purchase renter’s insurance? If so, what is the fee?

Yes, pricing varies depending on the insurance company and plan chosen by you. Without renters insurance, a non-compliance fee will be added to your account every month until insurance is acquired.


What happens if a resident is locked out of their apartment?

You will need to call the after-hours emergency maintenance line at (509) 902-0847.


How do I submit a maintenance request?

You can submit a maintenance request through our residential portal, Henri.


Do you have on-site maintenance?

Yes, Monday – Friday and after-hours in case of an emergency.


What is the guest policy?

Guests are permitted, please meet them at the front door and escort them to your apartment. They can also call you through the ButterflyMX callbox to be buzzed into the building.


How do I pay for electricity and water?

This can be done online or by mail through Billing Associates Group for water, sewer, gas, and trash. Electricity is paid through Seattle City Light. All apartments are individually metered.


Do I need to sort recycling and garbage?

Yes, there are trash chutes available on each floor, along with various bins to sort recycling, compost, batteries, lightbulbs, etc.


What other relevant fees or charges should I know about?

N/A


Is there any move in charges?

Non-refundable cleaning fee (10% of one month’s rent), prorated base rent and if applicable prorated pet rent, parking rent, storage rent.