What are my options for paying my rent? Posted on December 8, 2023 at 11:45 am.Written by Christiana Coffman You can pay for your rent with ACH, check, money order, or debit/credit card, via Henri, our resident portal. Am I required to purchase renter’s insurance? If so, what is the fee? Posted on December 8, 2023 at 11:44 am.Written by Christiana Coffman Yes, pricing varies depending on the insurance company and plan chosen by you. Without renters insurance, a non-compliance fee will be added to your account every month until insurance is acquired. What happens if a resident is locked out of their apartment? Posted on December 8, 2023 at 11:43 am.Written by Christiana Coffman You will need to call the after-hours emergency maintenance line at (509) 902-0847. How do I submit a maintenance request? Posted on December 8, 2023 at 11:43 am.Written by Christiana Coffman You can submit a maintenance request through our residential portal, Henri. Do you have on-site maintenance? Posted on December 8, 2023 at 11:42 am.Written by Christiana Coffman Yes, Monday – Friday and after-hours in case of an emergency. What is the guest policy? Posted on December 8, 2023 at 11:42 am.Written by Christiana Coffman Guests are permitted, please meet them at the front door and escort them to your apartment. They can also call you through the ButterflyMX callbox to be buzzed into the building. How do I pay for electricity and water? Posted on December 8, 2023 at 11:42 am.Written by Christiana Coffman This can be done online or by mail through Billing Associates Group for water, sewer, gas, and trash. Electricity is paid through Seattle City Light. All apartments are individually metered. Do I need to sort recycling and garbage? Posted on December 8, 2023 at 11:42 am.Written by Christiana Coffman Yes, there are trash chutes available on each floor, along with various bins to sort recycling, compost, batteries, lightbulbs, etc. What other relevant fees or charges should I know about? Posted on December 8, 2023 at 11:31 am.Written by Christiana Coffman N/A Is there any move in charges? Posted on December 8, 2023 at 11:31 am.Written by Christiana Coffman Non-refundable cleaning fee (10% of one month’s rent), prorated base rent and if applicable prorated pet rent, parking rent, storage rent. 1 2 3 »